Madness

Yahoo! Sign In Failure for Firefox Users?

Is it just because I’m special or is the Yahoo! Sign In not working with Firefox browsers? This has been happening since Tuesday. I haven’t upgraded or anything. (I’m on 1.0.6.) I’ve tried numerous times this week, cleared cookies in both Firefox and IE to make sure I was completely signed out, and I still get this lovely helpful message:

Sorry, Unable to process request at this time — error 999.

Unfortunately we are unable to process your request at this time. This error is usually temporary. Please try again later.

If you continue to experience this error, it may be caused by one of the following:

* You may want to scan your system for spyware and viruses, as they may interfere with your ability to connect to Yahoo!. For detailed information on spyware and virus protection, please visit the Yahoo! Security Center.
* This problem may be due to unusual network activity coming from your Internet Service Provider. We recommend that you report this problem to them.

While this error is usually temporary, if it continues and the above solutions don’t resolve your problem, please let us know.

Return to Yahoo!

Please check the URL for proper spelling and capitalization. If you’re having trouble locating a destination on Yahoo!, try visiting the Yahoo! home page or look through a list of Yahoo!’s online services. Also, you may find what you’re looking for if you try searching below.

Yes I’ve run my antivirus and spyware detectors. And no, nothing was found. Their Help wasn’t all that helpful. The most I could find was that yes they do support Firefox 1.0. I’ve filled in a contact form to see if anyone knows what to do, but we’ll see if I get a response. In the meantime if anyone knows a solution or if I find one, I’ll post it here.

Update Aug 5, 2005 3:05 pm: It works now. But they need to sort out the bugginess of it. I still have yet to hear anything at all. Who knows, for all I know it has nothing to do with Firefox, but from where I sit that’s my view on it.

Update 2 Aug 5, 2005 5:15 pm: Brendon’s co-worker tells me that his girlfriend has been having similar issues this week with her Firefox and Yahoo!. (Putting that period there after the exclaimation mark is SO wrong.) And same as me, she’s having no issues using IE with Yahoo.

Update 3 Aug 5, 2005 10:45pm: I got an email back from a Joseph with Yahoo’s customer service. They blame it on a network connection between my computer and their servers. I think it was basically another canned response. If they read my email to them they would have seen that I could access it with IE. Emailing back.

3 thoughts on “Yahoo! Sign In Failure for Firefox Users?”

  1. the 999 yahoo mail error relates to a ban on your IP address by yahoo which may last for days.

    solution :

    try to login using
    mail.yahoo.co.uk
    or

    http://login.europe.yahoo.com/config/mail?.intl=uk

    for some reason (known only to experts! in yahoo) these
    links seems to be blind to the ban slapped by the mother
    ship mail.yahoo.com.
    It it tried and tested and it do work
    good luck

  2. I’m having a bad day with yahoo mail. For the first time ever, I can’t login. Just sticks with half a progress bar on the download of the page. No error message other than from Firefox after an age. Can’t get in via Safari either. Am about to try IE, but I’m flummoxzed by it all. I have tried a different wifi service. Different computer. No dice. Is the whole uk yahoo mail thing down? Is it just me that’s locked out? Damn, this is frustrating!

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